ck1111 Privacy Policy — Our Commitment to Protecting Your Data

Welcome to ck1111. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services. By creating an account or using ck1111's services, you agree to this policy.

We understand how valuable your personal data is. That is why ck1111 has followed one principle from day one — collect only what is necessary, and protect it to the highest standard. This policy has been developed in accordance with international data protection standards (GDPR).

This Privacy Policy applies to all ck1111 services — including the website, mobile version, live chat, and email communications. If you are under 18 years of age, please do not use our platform.

Ck1111 collects different types of information in different circumstances. Three main categories are outlined below:

A) Information you provide directly:

• Identity Information: Full name, date of birth, and National ID number (collected during the KYC process).
• Contact Information: Email address, mobile number, postal address.
• Payment Information: bKash/Nagad number, bank account details — required for processing transactions.
• Login Details: Username and encrypted password (never stored in plain text).

B) Automatically collected information:

• IP address, browser type and version.
• Device type (mobile/desktop) and operating system.
• Activity logs on the platform — pages visited and time spent.
• Transaction history and betting records.

C) Cookies & Tracking Technologies:

We use both session cookies and persistent cookies. Full details on cookies are provided in Section 06.

Ck1111 never collects data without a reason. Every piece of information serves a specific purpose:

Ck1111 does not sell your data — that is a core principle. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, and similar payment services.
• Identity Verification Services: Licensed verification providers for the KYC process.
• Technology Partners: For platform operations — servers and security software.
• Legal Obligation: Upon a valid request from a court or government authority.

All partners are bound by strict confidentiality agreements. They may only use data for specified purposes and are not permitted to share it with any third party.

The security of your data at ck1111 is our highest priority. We employ industry-standard technologies:

• Passwords are stored using bcrypt hashing — no one can ever view your password.
• Payment information is secured in accordance with PCI DSS standards.
• Servers undergo regular security scans and penetration testing.
• If a suspicious login attempt is detected, an automated email alert is sent immediately.

Cookies are small text files stored in your browser. ck1111 uses cookies to enhance your experience and keep the platform secure. We use the following types of cookies:

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

You have the greatest control over your relationship with ck1111. Learn about the rights available to you:

To exercise any of these rights [email protected]via email. We will respond within 30 days. Certain rights may be limited for legal reasons — such as obligations to retain AML or KYC records.

Ck1111 does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations:

• Account Information: For the duration of account activity and 5 years after account closure.
• Transaction Records: 7 years (in accordance with AML regulations).
• KYC Documents: 5 years after account closure.
• Betting History: 3 years.
• Cookies Data: Up to 1 year (varies by data type).
• Support Conversations: 2 years.

After the specified period, data is securely deleted or anonymised. This process is automated and regularly audited.

Ck1111 strictly prohibits access to its services for anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that personal data has been collected from a minor, that information will be deleted immediately and the account will be closed. If you know of a minor using our platform, please [email protected]to let us know.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the use of your data, please contact our Data Privacy Team:

Ck1111 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email. The date at the top of the policy indicates when it was last updated.